What happens if it messes up a call?

You see it immediately — every call is recorded, transcribed, and texted to you within a minute. You can call the customer back yourself, and we tune the agent based on what went sideways. That feedback loop is the product.

Will customers know it's an AI?

You choose the disclosure style. The important part is fast, accurate help with a human handoff when needed — and it never claims to be human when asked directly.

Is my customer data safe?

Calls are recorded so you can review every booking, recordings belong to you, and they're never sold. We keep the footprint small — what's needed to answer, book, and text you, nothing more — and we delete recordings on request, yours or your customer's. Recording is lawful under New York's one-party consent rule, and a spoken disclosure at the start of every call is rolling out as a best practice.

Trust & control

The AI never freelances with your customers.

DispatchAnswer is built around one rule: the owner holds the leash. Here's exactly what that means — recording, approvals, handoffs, and the things the AI will never do without you.

See how it works

Free for 2 weeks — no card — then $30 per booking you confirm. No contract.

The Confirm Text

Every call is recorded, transcribed, and sent to you within about a minute of hangup. Every proposed booking waits for your one-tap confirmation before it's real — and on the call, the customer is told the truth: booked pending the owner's confirmation, never sold a done deal. Most owners start fully gated and loosen it once the transcripts earn their trust.

Every appointment the AI proposes arrives as a Confirm Text
One tap confirms a booking as real — only confirmed bookings ever bill
Ignore a Confirm Text and nothing happens, nothing bills
Every call transcribed and reviewable in plain text

Call recording & consent

Calls are recorded and transcribed so you can review every booking — summarized to your phone the same day. Recordings and transcripts are yours: never sold, never shared beyond what it takes to run your service, and deleted on request. A spoken recording disclosure at the top of every call is rolling out as a best practice.

Calls recorded and transcribed — every booking reviewable
Recordings and transcripts are yours — texted to you same-day
Never sold, never shared beyond running your service
Deleted on request — yours or your customer's

Human handoff

Any caller who asks for a person gets one — by your rules. The AI can transfer live, text your on-call phone, or take a message for callback. It never argues with a customer, never stonewalls, and never pretends to be human when someone asks directly.

“Can I talk to a person?” always works — you define what happens next
Emergency escalation straight to your on-call phone, by your rules
Honest disclosure: it never claims to be human when asked
You can take over any conversation by calling the customer back — the full transcript is already in your pocket

The hard lines

What the AI never does unless you approve it

Quote a price you haven't set

Tell a caller they're booked before you've confirmed it

Give technical or medical advice — it books, it doesn't diagnose

Send marketing or promotional messages to your customers

Place outbound calls to your customers

Claim to be human when someone asks directly

Bill you for a booking — only bookings you confirm ever bill

Straight answers

Trust questions owners ask

Control you can hear for yourself

Hear the guardrails on a real call — then set your own.

Play the recording on the homepage, then book a 30-minute setup call and we'll wire your exact rules together, live.

See how it works

Free for 2 weeks — no card — then $30 per booking you confirm. No contract.