For HVAC contractors
Your crew is on the job. Your phone is booking the next one.
DispatchAnswer answers the HVAC calls your shop misses — after hours, on weekends, from up on a rooftop unit — qualifies the customer, and books the job pending your one-tap Confirm Text.
Free for 2 weeks — no card — then $30 per booking you confirm. No contract.
The leak in your week
The phone rings when your hands are full. That's exactly the problem.
Every missed after-hours call is a job an HVAC shop with coverage is booking right now — and the customer who got voicemail almost never tries you twice.
of inbound calls go unanswered at typical home-service businesses
industry call-tracking studies
of callers who hit voicemail never call back — they call the next result
industry research
calls a week a solo or small HVAC shop typically misses
industry studies
Figures are industry-wide benchmarks, not DispatchAnswer customer results. Sources: BIA/Kelsey, Invoca, and home-services call-tracking studies.
A real scenario
11:47 PM. No heat. You're asleep.
This is the call that used to go to voicemail — handled end to end while you slept.
Tuesday · 11:47 PM · forwarded after-hours line
DispatchAnswer
Thanks for calling — you've reached the after-hours line. What's going on tonight?Caller
Our furnace keeps clicking but no heat's coming out. House is getting cold fast.DispatchAnswer
Sorry to hear that — let's get someone out to you. Can I grab your name and address?Caller
Dana Alvarez, 88 Maple Street in Kings Park.DispatchAnswer
Got it, Dana. Any burning smell, or is the carbon monoxide detector going off? … Okay, just the clicking. I'm holding tomorrow's first slot, 8:00 AM, pending the owner's confirmation — you'll get a text locking it in shortly.Caller
That works. Thank you so much.Confirm Text answered from the nightstand at 6:05 AM: booked, 8:00 AM. The owner woke up to the full summary — name, address, symptoms, and the job on the calendar.
What it handles for an HVAC shop
Emergency vs. standard triage — no-heat, no-cool, and gas-smell calls follow your escalation rules
Job details captured: address, system type, symptom, and when they need someone
Booking into your Google or Apple calendar, pending your Confirm Text
Full transcript and summary texted to you within a minute of hangup
Service-area screening so you don't drive an hour for a no-fit job
After-hours, weekends, lunch rushes, and every call that rings while you're on a roof
You hold the leash
The Confirm Text, on by default.
Every call is recorded, transcribed, and texted to you. Nothing lands on your calendar until you confirm it from one text — and nothing ever bills except bookings you confirmed.
Straight answers
What HVAC owners ask
Keep digging
The three pages owners read before saying yes
Hear it before you commit to anything
Two weeks free. $30 per booking you confirm. Judge it yourself.
Play the recorded call and hear the exact receptionist your callers would get — then start the free pilot and let the Confirm Texts make the argument.
Free for 2 weeks — no card — then $30 per booking you confirm. No contract.